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Returns

  1. If you are not completely happy with your furniture purchase, you may return your product in its purchase condition within 7 days of delivery. All returns are subject to our Returns policy. Please contact us on info@depedrodesigns.com and we will arrange for collection or delivery of the product. If there are quality issues with the product, we will gladly replace or repair it. Should you require a refund, you will receive a full refund, minus delivery charges (if applicable, subject to our terms and conditions). However, if your item is damaged upon receipt, you will not be charged the delivery fee. De Pedro Designs cannot be held liable for damages caused by the customer.

Deliveries

Delivery costs will be calculated once we have received the delivery address. We deliver to Johannesburg and Pretoria area only. Deliveries are done within 14 days of order.

Tracking your Order

Log into your account and select the order you want to track. You will be able to see if your order as been received and what the current status of the order is. You will receive emails on the status of your order.