FAQs

We offer Lay-buy and EFT Payments Options. Please see below FAQ for more information.

• Lay-buys are accepted on all purchases.
• You can lay-buy as many items as you need.
• Lay-buys can be paid over 3 months.
• Minimum deposit required is 10% of the full purchase price.
• No interest is charged on lay-buy purchases.
• There are no hidden costs or fees.
• Products will be delivered within 14 days of the full lay-buy payment being received.
• Lay-buy installments can be paid via EFT.
• Cancellations of lay-buy purchases will carry an admin fee of 1%.

Absolutely! EFT Payments provide a direct bank transfer option. Follow the below instructions;

• Use the order number as the reference for the payment.
• Please send proof of payment to info@depedrodesigns.com.
• EFT payments should be made into the following bank account:

        Bank: Standard Bank

        Account Type: Cheque Account

        Account Number: 009330941

        Branch Code: 005055

        Account Name: De Pedro Designs (PTY) LTD

We take online security seriously. Our website is encrypted to ensure safe transactions, and we implement robust measures to safeguard your personal information.

We currently deliver exclusively to Johannesburg and Pretoria. However, we’re exploring options to expand our delivery services to other areas in the future.

Unfortunately, due to the personalized nature of our custom furniture, we are unable to accept returns. We encourage thorough consideration before finalizing custom orders.

Our dedicated delivery team ensures smooth and timely deliveries. In case of any delivery concerns, please contact our customer service, and we’ll promptly assist you.